Not right? We'll make it right.

Soap pucks can be returned within 7 days of delivery, including lightly used pucks.

Unopened Body Silk can be returned within 7 days of delivery. Opened bottles can't be returned for hygiene reasons, unless they arrive damaged or we sent the wrong item.

In a Complete the Ritual set, each item follows its own rule: the soap puck as a soap puck, the Body Silk as Body Silk.

Once approved, refunds are issued to your original payment method.

If your order arrives damaged or incorrect, choose a free replacement or a full refund.

Return shipping is free on orders $35 and above.

For orders under $35, return shipping is customer-paid.

To request a return, reply to your order confirmation email and include your order number.